The Information Technology Activities

The Department of Information Technology of the Global Treasure Bank is implementing its departmental activities with Admin Team, Software Team, Network Team, Hardware Team and Database Team formed to enable proper use of the banking system by its Head Office and branches across the country as well as for the bank branches to be able to provide the best customer service.

The software team under the supervision of the Central Bank of Myanmar has been implementing activities, following the software-related guidelines by the CBM in regard to MIS Report System and CBM Net System. The department has issued the user guides and instructions to enable the users of the branches to use skillfully and correctly the Core Banking System. Additionally, the department is handling the complaints by the banking users concerning the transaction issues and errors, explaining in detail and in a patient manner. Last but not least, the department is doing the system upgrading daily to meet the banking requirements.

The network team with the supervision of its CBM counterpart is implementing its activities in accord with the CBM’s instructions relating to use of CBM Network Line, while abiding by the security regulations. Additionally, the network team is doing the System Upgrading of the Network Router and Switch Device of the department/bank branches, monitoring and inspecting the Security Alert and inspecting and maintaining/repairing of the DC Connection Issues and Errors. On the other hand, the hardware team is repairing, purchasing and installing the computers and accessories of the department/bank branches.